A brand reading

REI.

Explorer The outdoors as classroom.

REI’s 2015 Black Friday ‘#OptOutside’ campaign closed all 143 stores on the busiest shopping day of the year. The Explorer expressed at company-policy level, not just in advertising. The gesture only works because the brand made it real.

The reading.

Explorer with a Caregiver counterweight, expressed.

Character
Explorer
Drive
Adventure, freedom, novelty, self-discovery, discovery.
Fear
Restraint, stillness, entrapment, confinement, caution.
Strategy
Invite people to explore the brand, the world, and ultimately themselves.
Counterweight
Caregiver
Opportunity
Retail sold gear. The outdoors-as-classroom lane was open.
Diagnostic
Expressed

The Explorer at the level of policy. REI closed all its stores on Black Friday and meant it, making the customer the protagonist of the next trip. The Caregiver counterweight is the co-op looking after its members.

Famous spot

#OptOutside, 2015